Repairs info

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Warranty_Policy

Attention

A.Product repair by express mail or directly to the freight delivery form door sent it back to XP-Pen Company

B.Return the need to be accompanied by a note, write clear product failure phenomenon, customer contact, return address

C.Working Time:Monday to Friday 10 AM- 6 PM (PST)

 

Maintenance remittance information

Bank name:Cathay Bank

Company name:XPPEN Technology CO.

Bank Account: 04039637

 

Remittance information

After the transfer is completed, please take a photo or scan the remittance credentials, send email to service@xp-pen.com or call USA:  (+1)657-445-6129 notice to inquire the remittance.