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Product Registration:

XP-Pen official website provides users with authentic verification functions.The regular products sold only need the serial number to be verified.Serial number is generally the SNID on the back of the products.Please contact us in time when the verification meets any problem.


If you can not query the serial number, please contact our customer service

USA: (+1)657-445-6129

China:+86-0755-23769755/(+86) 950.4034.2162

Taiwan: (+886.2) 4066.0660

Skype Service 1:  jameschxp

Skype Service 2:  Leslie chang

Skype Service 3:  XP-Pen

Working Time: Monday to Friday 9 AM TO 5 PM

Customer service
  • US : 9 am to 5 pm p.s.t
  • US : 8 pm to 5 am
Working Time
Monday to Friday
Phone Number
China: +86(0)75523769755