How do I connect the Artist Ultra 16 to my computer?

You can choose one of the following two connection modes depending on the configuration of your computer: 

Mode 1: Connect to a computer with a USB-C port that supports DisplayPort output 

1. Use a USB-C to USB-C cable to connect your computer to the drawing display; 

2. If the display remains unlit, please use a second USB-C cable to connect the drawing display to the power adapter for power supply. 

Please note that due to the computer’s output power limitation, the product cannot reach maximum brightness when connected directly via USB-C to USB-C. Screen flickering or a black screen may also occur. In this case, use a second USB-C cable to connect the drawing display to the power adapter for power supply.

Mode 2: Connect to a computer with USB-A and HDMI ports 

1. Plug the HDMI and USB-A connectors of the 3-in-1 cable into your computer; 

2. Plug the USB-C connector of the 3-in-1 cable into the drawing display; 

3. Connect one end of the second USB-C to USB-C cable to the USB-C power supply port of the 3-in-1 cable. Or connect one end directly to another USB-C port of the drawing display, and the other end to the PD power adapter for power supply.