Stores
Australia
Africa
Brasil
Canada
Chile
Colombia
France
Germany
Indonesia
Italy
Japan
Middle East
México
Malaysia
Northern Europe
Netherlands
Poland
Philippines
Portugal
Spain
South Korea
Southern Europe
Southeast Asia
United States
United Kingdom
Vietnam
Position:
Home
>
Support
>
Mail Consultation
Mail Consultation
Submitted. We'll reply back soon.
Username
*
Email Address
*
Country
*
Select product category
*
Artist Pro Series Pen Display
Artist Series Pen Display
Innovator Pen Display
Note Plus Smart Notepad
Deco Pro Professional Series
Deco Series Pen Tablet
Deco Fun Series Pen Tablet
Star Series Pen Tablet
AC Series
CP Series Light Pad
Please select product
*
Product serial number
*
Operating system
*
Mac 10.10 ~ 10.13
Mac 10.14
Mac 10.15
Windows 7/8/10
Ubuntu、Centos、Arch、Mint、Red Hat、Debian、manjaro、elementary for 64 bits beta driver
Select question type
*
Driver failure/installation problem
Which driver do I need to download
Repair status
Product information/recommendations
3rd party software question
Tablet function question
Order Number
Problem description
Please enter a detailed description of the problem
Accessories
File must be less than 2 MB
+
Upload files
Allowed file types:gif,jpg,jpeg,png,bmp,txt,tif,rtf,pdf,doc,docx,rar,tar,zip
Preview
Accessories
Submit
Return previous step