Marketing Partnership:
For product review, promotion, and other relevant cooperation.
Fan
Email:promotion@xp-pen.com
For brand co-marketing, sponsorship and advertising
Erin
Email: co-marketing@xp-pen.com
Agent Relationship
For regional agency cooperation.
Jannine
Email:Partners@xp-pen.com
Pre-sales and After-sales Support:
For customer service and any problems or questions before or after sales.
Email:
US:service@xp-pen.com
UK:service@xp-pen.com
CN:service@xp-pen.com
JP:servicejp@xp-pen.com
ES:servicees@xp-pen.com
RU:serviceru@xp-pen.com
DE:servicede@xp-pen.com
KR:servicekr@xp-pen.com
FR:servicefr@xp-pen.com
IT:serviceit@xp-pen.com
PL:servicepl@xp-pen.com
Job Opportunities:
To inquire about joining the XP-Pen team.
Jannine
Email:career@xp-pen.com
Complaints & Suggestions:
For suggestions regarding our products and/or services.
Jannine
Email:Partners@xp-pen.com
Business Hours:
From Monday to Friday 10AM-6PM
Official Store Support
https://www.storexppen.com/article/10.html
Service Center:
US: (+1) 657-445-6129
4020 N. Palm Street Suite 206/207, Fullerton, CA ,92835 US
"Due to the unforeseen circumstances brought by COVID-19 our support services have been impacted. For technical support please contact us at service@xp-pen.com with your tablet model, your operating system and a small explanation of your issue or concern. You can also find our technicians on Live Chat from 10:00am to 6:00pm and 6:00pm to 2:00am Pacific Time. We appreciate your patience during this trying times."