Marketing Partnership:
For product review, promotion, and other relevant cooperation.
Fan
Email：promotion@xp-pen.com
For brand co-marketing, sponsorship and advertising
Erin
Email: co-marketing@xp-pen.com
Agent Relationship
For regional agency cooperation.
Jannine
Email：Partners@xp-pen.com
Pre-sales and After-sales Support：
For customer service and any problems or questions before or after sales.
Email：
US：service@xp-pen.com
UK：service@xp-pen.com
CN：service@xp-pen.com
JP：servicejp@xp-pen.com
ES：servicees@xp-pen.com
RU：serviceru@xp-pen.com
DE：servicede@xp-pen.com
KR：servicekr@xp-pen.com
FR：servicefr@xp-pen.com
IT：serviceit@xp-pen.com
PL：servicepl@xp-pen.com
Job Opportunities:
To inquire about joining the XP-Pen team.
Jannine
Email：career@xp-pen.com
Complaints & Suggestions:
For suggestions regarding our products and/or services.
Jannine
Email：Partners@xp-pen.com
Business Hours：
From Monday to Friday 10AM-6PM
Official Store Support
https://www.storexppen.com/article/10.html
Service Center：
US: (+1) 657-445-6128
15350 Fairfield Ranch Road. Unit G1. Chino Hills, CA 91709
"Due to the unforeseen circumstances brought by COVID-19 our support services have been impacted. For technical support please contact us at service@xp-pen.com with your tablet model, your operating system and a small explanation of your issue or concern. You can also find our technicians on Live Chat from 10:00am to 6:00pm and 6:00pm to 2:00am Pacific Time. We appreciate your patience during this trying times."
