Get in touch

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Marketing Partnership:

For product review, promotion, and other relevant cooperation.


For brand co-marketing, sponsorship and advertising



Agent Relationship:

For regional agency cooperation.


Pre-sales and After-sales Support:

For customer service and any problems or questions before or after sales.


Job Opportunities:

To inquire about joining the XP-PEN team.


Complaints & Suggestions:

For suggestions regarding our products and/or services.


Business Hours:

From Monday to Friday 10AM-6PM

Official Store Support

Service Center:

US: (+1) 657-445-6128

15350 Fairfield Ranch Road. Unit G1. Chino Hills, CA 91709

"Due to the unforeseen circumstances brought by COVID-19 our support services have been impacted. For technical support please contact us at with your tablet model, your operating system and a small explanation of your issue or concern. You can also find our technicians on Live Chat from 10:00am to 6:00pm and 6:00pm to 2:00am Pacific Time. We appreciate your patience during this trying times."