Artist Pro 27 (Gen2 )

Product Introduction

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Thank you for choosing the XPPen Artist Pro 27 (Gen2) digital drawing display. Integrating 4K UHD resolution, HDR400 high dynamic range, 320Hz HSR ultra-high refresh rate, hardware-level low blue light eye-care technology, and convenient multi-touch control, the Artist Pro 27 (Gen2) delivers an unparalleled visual experience and precise operation for your creative endeavors.

To ensure optimal performance and extended service life of your device, please read this Manual thoroughly before use, and adhere to the recommended maintenance and protection guidelines during use.
To support continuous product improvement, physical appearance, colors, and accessories may vary from descriptions, so please refer to the actual product. The Company reserves the right to make technical updates and revise this Manual without prior notice. Thank you for your understanding.
Note: All images in this Manual are for illustrative purposes only.

Product Overview

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1. Display/Work Area

2. Pen Clip Compartment

3. Pen Clip

4. Touch Switch

5. Brightness + / - Buttons (signal source switching)

5.1. Adjust screen brightness: Press the brightness + button to bring up the brightness adjustment menu, then press and hold the brightness + button to increase brightness, press and hold the brightness – button to decrease brightness

5.2. Switch signal source: Press the brightness -button to bring up the signal source menu, then press the brightness +/- to select the signal source, and press the power button to confirm the signal source

6. Power Key / Indicator Light

6.1. Blue: Connected to power with signal

6.2. Orange: Standby mode

7. Back Cover

8. Non-Slip Feet

9. Adjustable Stand

10. 3.5mm Audio Output

11. Full-Featured USB-C Port

12. DisplayPort

13. HDMI Port

14. Power Jack

15. Cable Cover

List of Accessories

X3 Pro Smart Chip Stylus × 1

X3 Pro Slim Stylus × 1

X3 Pro Slim Stylus Nibs × 10

X3 Pro Smart Chip Stylus Standard Nibs × 10

Pen Case with Nibs ( X3 Pro Slim Stylus Nibs × 4, X3 Pro Stylus Felt Nibs × 4 )

Wireless Shortcut Remote and Bluetooth Receiver × 1

Power Adapter and Power Cord × 1

DisplayPort Cable × 1

HDMI Cable × 1

USB-C to USB-C Cable × 1

USB-C to USB-A Cable × 1

Glove × 1

Cleaning Cloth × 1

Pen Clip × 2

Pen Case × 1

Stand × 1

Product Connection

The product is a non-standalone device that must be connected to a computer, Android phone or Android tablet to work.

1. Computer Connection

1. Carefully place the Artist Pro 27 (Gen2)face down on a flat, clean surface.

2. Use the power cord and adapter to connect your device to power.

3. Determine which ports are applicable to connect your computer and device:

3.1. USB-C:Use the USB-C to USB-C cable to connect your computer and device.

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3.2. DisplayPort:Use the DisplayPort cable and USB-C to USB-A cable to connect your computer and device.

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3.3. HDMI:Use the HDMI cable and USB-C to USB-A cable to connect your computer and device.

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To ensure your device works properly, both video and data cables must be attached from your computer to the device. Connect the video cable through the video port on your computer, and connect the data cable through the USB port.

4. Once connected, you can close the cable cover.

2. Connecting Android Phone or Tablet

1. Use the power cord and adapter to connect your device to power.

2. Use the USB-C to USB-C cable to connect your Android device and the drawing display.

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* For compatible phone models, please refer to the XPPen official website.

Wireless Shortcut Remote

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1. Wired Connection: Use the USB-C to USB-A or USB-C to USB-C cable to connect your computer and the device. image

2. Bluetooth Receiver Connection: Insert the Bluetooth receiver into the computer, turn on the wireless shortcut remote power switch, the indicator light will be steady blue, and it will turn off after 30 seconds.

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3. Bluetooth Wireless Connection:

3.1. Turn on the wireless shortcut remote power switch, the indicator light will slowly flash blue, press and hold the K11 key for 6 seconds to enter pairing mode, the indicator light will flash blue quickly.

3.2. Turn on the Bluetooth function on your computer, add a Bluetooth device, search for the device named "Shortcut Remote", click to complete Bluetooth pairing, the indicator light will be steady blue; it will turn off after 30 seconds.

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Compatibility

Windows 7 or later (Touch function supports only on Windows 10 or later)
macOS 12 or later
Android 10.0 or later (USB3.1,DP1.2 required)
ChromeOS 88 or later
Windows ARM
Linux (Touch function supports only on Ubuntu 20.04 LTS or later)

Driver Installation

1. Driver Download

1. Make sure your drawing display is properly connected to the computer;

2. Visit the official website: www.xp-pen.com;

3. Navigate to the Driver page. Search for Artist Pro 27 (Gen2). Then download and install the driver compatible with your system;

4. Launch the driver. Configure parameters and test product features.

Important Pre-Installation Notes:

  • Close all anti-virus software and drawing software

  • Uninstall drivers for other brands of sketch tablets/displays

  • Restart your computer after installation

* It is recommended to use the latest version of the driver for optimal performance.

2. Driver Installation

Notes:

  • Before installation, please close all active anti-virus software and drawing software;

  • If your computer has drivers for other brands of sketch tablets/displays installed, please uninstall them first;

  • After installation, please restart your computer;

  • For optimal device performance, it is recommended to use the latest version of the driver.

2.1. Windows

Unzip and run the .exe file with administrator privileges. Follow the prompts to complete the installation.

2.2. macOS

Unzip and run the .pkg file. Follow the prompts to complete the installation. Add the required security settings (System Preferences -> Privacy & Security -> Accessibility). After authorization and unlocking, make sure the XPPenDriver, XPPenTablet and XTouchDriver option are checked. Otherwise, the device and driver may fail to function properly.

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If there are no related options in the list, please navigate to the Library -> Application Support -> PenDriver to add manually.

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2.3. Linux

DEB: In the command line, enter sudo dpkg –i. Drag the installation file into the window. Then execute the command;

RPM: In the command line, enter sudo rpm –i. Drag the installation file into the window. Then execute the command;

Tar.gz: Unzip the file first. In the command line, enter sudo. Drag install.sh into it. Then execute the command.

3. Driver Overview

After driver installation completes, the software launches automatically. If automatic launch fails, please manually navigate to the driver installation directory and open the driver.

Windows access path: Start -> Pentablet

MacOS access path: Applications -> XPPen -> PenTablet

For no device detected or connection unsuccessful, the following prompt is displayed. Please try to reconnect the device and restart the computer or driver before trying again, or contact customer support for assistance.

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If the device is successfully connected to your computer, the device name is displayed in the upper left corner of the driver.

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The driver can support up to three devices at the same time. After switching one of them, you can customize settings for the currently selected device, and these settings only apply to the device.

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Stylus Usage

The Artist Ultra 16 comes standard with the X3 Pro Smart Chip Stylus and X3 Pro Slim Stylus. The X3 Pro Smart Chip Stylus comes with a silicone grip sleeve to reduce fatigue from long periods of creation. The X3 Pro Slim Stylus offers enhanced ergonomics for a comfortable grip, while its removable keys help minimize accidental presses.

Stylus Holding:

Hold the stylus as you use a regular pen or pencil. Then rotate the stylus to adjust the shortcut key position until your thumb or finger can comfortably press the key.

Note: During use, avoid accidental presses of the shortcut key to prevent unintended operations.

Stylus Storage:

When not in use, please store your stylus properly. To prevent pressure or weight from being applied to either the nib or eraser ends to extend the service life of the nib and pressure sensor, it is recommended to store the stylus in its included case when not in use.

Note: Do not place the stylus on the device when not in use. Otherwise, it may affect mouse operation and may prevent the computer from entering Sleep Mode.

Nib Replacement:

Replace the nib promptly if it becomes severely worn or develops sharp edges.

1. Find the replacement nibs in the stylus case or product packaging. Please note that the nibs for the X3 Pro Smart Chip Stylus and X3 Pro Slim Stylus are not interchangeable, so ensure correct identification when replacing;

2. Insert the current nib into the nib extractor inside the stylus case. Then tilt the stylus to remove the old nib;

3. Insert the new nib into the stylus's socket. Push it vertically until it stops.

Touch Feature

The Artist Pro 27 (Gen2) supports the multi-finger touch feature, which improves creative efficiency through gesture operation. You can use the top touch keys to enable or disable this feature.

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With the touch feature enabled, you can use multi-finger touch gestures on Windows or macOS. The product supports system standard gestures. You can also customize the touch area and custom gestures through the product driver.

1. Touch Area

The product supports three touch area modes, including Default, Basic, and Custom.

  • Default: The entire display area is touch-enabled;

  • Basic: Touch input is enabled only for the floating menu on the display; no single- or multi-finger input is recognized elsewhere;

  • Custom: Touch input is enabled only outside the custom area; no single- or multi-finger input is recognized in the custom area (such as the canvas area).

2. Basic Gestures

The basic gestures include single- and two-finger touch interactions. Basic gestures enable system navigation, mouse clicks, scrolling, zooming, or rotation.

Advanced Gestures

Advanced touch gestures include 3-, 4-, and 5-finger touch interactions. The product supports standard multi-finger gestures. You can also select new custom gestures through the gesture drop-down menu.

List of Supported Gestures

Note: Some system default gestures may not be supported depending on your operating system version.

Gesture

Operation

Windows 11

macOS

Single-finger

Tap

Select

Select

Double tap

Open

Open

Long press

Right click

Not supported

Drag

Drag

Drag

Two-finger

Tap

Not supported

Right click

Double tap

Not supported

Smart zoom

Scroll

Scroll up and down/left and right

Scroll up and down/left and right

Pinch

Zoom

Zoom

Rotate

Rotate

Rotate

3-finger

Tap

Floating menu

Customizable

Floating menu

Customizable

Sweep left and right

Switch application

Not supported

Swipe up

Show all open windows

Mission Control

Customizable

Swipe down

Show Desktop

APP Expose

Customizable

4-finger

Sweep left and right

Switch application

Switch application

Swipe down

Toggle display mapping

Customizable

Not supported

Pinch

Not supported

Lanuch Pad

Spread

Not supported

Show Desktop

5-finger

Tap

Show Desktop

Customizable

Toggle display mapping Customizable

Swipe down

Show Driver Settings

Customizable

Show Driver Settings

Customizable

Floating Menu

The floating menu can display floating shortcut keys on the drawing display or computer monitor. You can set common operations on the floating menu. Then tap the button with your stylus, mouse or gesture to perform the set operation. To customize the display and features of the floating menu, click the Floating Menu button on the driver's homepage.

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Icons in the upper left corner: Lock position, access driver settings for the floating menu, or close the floating menu.

Driver Settings

By clicking the icon on the left side of the driver, you can switch the driver features to set the relevant settings of the drawing display, including:

1. Device Settings

2. Stylus Settings

3. Driver Settings

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1. Device Settings

1.1. Display Calibration

Make sure the stylus is properly mapped to your Artist Pro 27 (Gen2). Otherwise, please refer to the Work Area section to adjust the mapping area. Then use the stylus nib to tap the red cross center that appears on the display in standard stylus holding style to calibrate the offset between the stylus and cursor.

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1.2. Touch

You can customize your touch area and gestures through the touch feature.

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1.2.1. Touch Area

The touch area can only be set when the touch feature is enabled. If the touch feature is disabled, press the touch key on the top of the product to enable the touch feature.

The product supports three touch area modes, including Default, Basic, and Custom. You can switch between them and choose the mode that suits you best.

  • Default: The entire display area is touch-enabled;

  • Basic: Touch input is enabled only for the floating menu on the display; no single- or multi-finger input is recognized elsewhere;

  • Custom: Touch input is enabled only outside the custom area; no single- or multi-finger input is recognized in the custom area (such as the canvas area).

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Set Custom Touch Area

Select Custom. Then, on the right side, click the Custom option. On the pop-up window, click the upper left corner and the lower right corner of the area to be set to complete the setup.

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1.2.2. Basic Gestures

The basic gestures include single- and two-finger touch interactions. Basic gestures enable system navigation, mouse clicks, scrolling, zooming, or rotation.

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1.2.3. Advanced Gestures

Advanced touch gestures include 3-, 4-, and 5-finger touch interactions. The product supports standard multi-finger gestures. You can also select new custom gestures through the gesture drop-down menu. For specific supported gestures, please refer to the List of Supported Gestures.

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1.3. Floating Menu

The floating menu can display floating shortcut keys on the drawing display or computer monitor. You can set common operations on the floating menu. Then tap the button with your stylus, mouse or gesture to perform the set operation.

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The floating menu supports horizontal and vertical layouts. Click the upper left corner area to switch between layouts. On the upper right corner, click the Show button. Then the floating menu is displayed on the desktop.

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On the floating menu, click any shortcut key to configure its function. You can set it as a Shortcut Key, Others, or Execute Application.

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Shortcut Keys:

Configure shortcut keys. For example, in 3D MAX software, set to Alt + A to activate the Align tool.

Shortcut keys can be configured in multiple groups. For example, type Ctrl + C and Ctrl + V. When you press the corresponding shortcut keys, all assigned functions within the group execute sequentially.

Windows (Command): Add system key combinations. For example, to type Win (Cmd) + Shift + 3, press Shift + 3. Then the driver automatically includes the system key.

Custom Name: At the bottom of the driver interface, use the Custom Name to assign a display name for your current configuration.

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Others:

Show Driver Panel: Used to quickly access the driver settings panel

Switch Monitors: Used to map the cursor to alternate monitors when multiple monitors are connected

[B]/[E]: Used to switch repeatedly between B and E keys

Pen/Eraser: Used to switch repeatedly between Pen and Eraser modes

Switch to Touch Mode 1: Used to switch repeatedly between Default and Basic touch modes

Switch to Touch Mode 2: Used to switch repeatedly between Default and Custom touch modes

Show Desktop: Used to display the system desktop

On-Display Keyboard: Used to activate the system keyboard

No Action: Performs no function

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Execute Application:

Use shortcut keys to quickly launch the corresponding applications

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Dual-function:

Pressing a single shortcut key allows switching between two functions (e.g., B/E). Both the left and right sides are each a single group (which can be a combined key). Custom input is available via the keyboard, supporting the Win key, Cmd key, and their combined keys.

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1.4. Work Area

Used to define the mapping relationship between the drawing display's work area and the screen's display area.

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Screen

Used to define the mapping relationship between the current monitor's display area and the device.

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If you are using multiple monitors in Duplicate Mode, the drawing display's work area is mapped to all monitors. The cursor moves simultaneously on every monitor as the stylus moves within the work area.

If you are using multiple monitors in Extended Mode, in the Screen tab, select which monitor the drawing display's work area is mapped to.

Set the monitor's mapping area:

1. Full-Screen Area: The entire area of the monitor is selected;

2. Custom Screen Area: Supports three configuration modes.

  • Drag Mode: On the screen preview, drag the cursor from one point to another;

  • Coordinate Mode: In the corresponding input fields next to X, Y, W, and H, enter coordinates;

  • Click Mode: Click the Click to Select Screen Area button. Then, on the monitor screen, click the upper-left and lower-right corner positions to be selected;

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3. Screen Identification

Used to identify all connected monitors, with numeric identifiers shown in the lower left corner of each monitor screen.

Drawing Display

Used to set the work area of your current drawing display.

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Set the drawing display's work area:

1. Full-Tablet Area: The entire work area of the drawing display;

2. Custom Tablet Area: Supports three configuration modes.

  • Drag Mode: On the drawing display preview, drag the cursor from one point to another;

  • Coordinate Mode: In the corresponding input fields next to X, Y, W, and H, enter coordinates;

  • Click Mode: Click the Click to Select Tablet Area button. Then, on the drawing display's work area, use your stylus to tap the upper-left and lower-right corner positions to be selected;

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3. Screen Ratio: Match the drawing display's work area proportionally to the entire display area of the selected monitor.

1.5. Display Settings

Used to configure color-related parameters for your current drawing display.

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Brightness, Contrast, and Sharpness: Drag the corresponding slider to adjust the device’s brightness, contrast, and sharpness.
HSR : When enabled, the digital drawing display will achieve a 320Hz high refresh rate through multiplier technology while maintaining the native FHD resolution. This can effectively eliminate pen tip movement ghosting, reduce drawing latency, achieve millisecond-level synchronization between the drawing trajectory and pen tip movement, and greatly improve the smoothness in high-frequency creative scenarios such as high-speed sketching and continuous line drawing.

HDR High Dynamic Range Display: If the HDR function is enabled in the OS and HDR content is connected, the display will automatically switch to HDR mode.
To ensure that the HDR function can be enabled properly, please set the pen display as the primary display or use extended mode, and enable or disable the HDR function in the following ways:
Windows 11:
Open Settings, select System → Display, select the current pen display, and turn the “Use HDR” option on or off below.
macOS:
Open System Settings, select Displays, select the current pen display, and turn the “High Dynamic Range” option on or off below.

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Color Space: This product includes three preset modes: sRGB, Adobe RGB, and P3. These modes have been gamut-limited and pre-calibrated, so no additional ICC clamping is required.

To manually configure ICC, in the Display Settings under the driver interface, select USER mode. Then configure the parameters in the native color mode.

In USER mode, you can adjust the color temperature (when USER mode is selected for color temperature, R/G/B values become editable) to customize the color space.

Supports Hue and Saturation adjustments, giving you full control over the direction and intensity of colors. Independent adjustments for red, green, yellow, cyan, blue, and magenta are also supported.

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2. Stylus Settings

When the stylus is within the work area, the drawing display automatically identifies different stylus models and adds them to the driver. Please note that only compatible styluses are supported. On the right side, click the stylus name drop-down menu to select and configure the corresponding stylus. When you use the corresponding stylus, the driver automatically switches to the selected stylus's custom settings.

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2.1. Stylus Keys

On the diagram, click the stylus key to customize its function.

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Shortcut Keys:

Configure shortcut keys. For example, in 3D MAX software, set to Alt + A to activate the Align tool.

Shortcut keys can be configured in multiple groups. For example, type Ctrl + C and Ctrl + V. When you press the corresponding shortcut keys, all assigned functions within the group execute sequentially.

Windows (Command): Add system key combinations. For example, to type Win (Cmd) + Shift + 3, press Shift + 3. Then the driver automatically includes the system key.

Custom Name: At the bottom of the driver interface, use the Custom Name to assign a display name for your current configuration.

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Mouse Control:

Set mouse and keyboard combinations. For example, selecting Shift + Click enables this shortcut in supported applications.

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Others:

Show Driver Panel: Used to quickly access the driver settings panel

Switch Monitors: Used to map the cursor to alternate monitors when multiple monitors are connected

Precision Mode: Used to limit the active display area to a certain range, enabling detailed drawing within the limited area

[B]/[E]: Used to switch repeatedly between B and E keys

Pen/Eraser: Used to switch repeatedly between Pen and Eraser modes

Scroll: Press and hold the assigned key, and move the stylus to scroll.

Switch to Touch Mode 1: Used to switch repeatedly between Default and Basic touch modes

Switch to Touch Mode 2: Used to switch repeatedly between Default and Custom touch modes

Show Desktop: Used to display the system desktop

On-Display Keyboard: Used to activate the system keyboard

Floating Menu: Used to activate the floating menu

No Action: Performs no function

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Execute Application:

Use shortcut keys to quickly launch the corresponding applications

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Dual-function:

Pressing a single shortcut key allows switching between two functions (e.g., B/E). Both the left and right sides are each a single group (which can be a combined key). Custom input is available via the keyboard, supporting the Win key, Cmd key, and their combined keys.

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2.2. Pressure Sensitivity

Used to adjust the Pressure Sensitivity curve or select preset pressure sensitivity options.

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Pressure Sensitivity:

When disabled, the stylus does not respond to pressure sensitivity.

Tilt:

When disabled, the stylus's tilt feature is not activated.

Windows Ink (for Windows only):

Windows supports stylus input. To use handwriting features in Microsoft Office/Whiteboard and other software, do not disable this option.

Mouse Mode:

When you lift the stylus, the cursor remains at its last position, behaving like a mouse. When the mode is enabled, you can adjust the cursor speed as you move on the device; when the mode is disabled, it defaults to stylus mode.

Current Pressure Sensitivity:

Used to test the pressure sensitivity of your current stylus input.

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2.3. Application

After adding an application to the application list and selecting it, you can customize the key function of your stylus for the selected application.

For example, if you select an application and modify its settings, the modification only applies when you use this application. The driver can automatically detect the switching between different applications. Up to 7 applications can be added.

To add an application, please follow the steps below:

1. In the upper right corner of the application bar, click the + icon to open the Application Selection page;

2. Select the application to be added from the open application list. Or click Browse to select from the installed applications;

3. Click OK to add the selected application to the application bar;

4. To remove an added application, select it and click the - icon behind the application bar;

5. For all other applications, these settings apply to non-customized applications by default.

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3. Driver Settings

Import & Export Profiles:

Import and export profiles to save or load your customized settings.

This feature is only supported on the same operating system.

Diagnostic Tool:

It can be used when problems occur during the use of the driver.

Feedback:

If you encounter any issues or have suggestions while using the driver, please provide feedback through this page.

Reset:

If you encounter any issues or have suggestions while using the driver, please provide feedback through this page.

Prompt Information:

When disabled, key press prompts do not appear at the bottom of the display.

Shortcut Key:

When disabled, all device key functions are not activated.

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4. Wireless Shortcut Remote

4.1. Application

After adding an application to the application list and selecting it, you can customize the key function of your stylus for the selected application.

For example, if you select an application and modify its settings, the modification only applies when you use this application. The driver can automatically detect the switching between different applications. Up to 7 applications can be added.

To add an application, please follow the steps below:

1. In the upper right corner of the application bar, click the + icon to open the Application Selection page;

2. Select the application to be added from the open application list. Or click Browse to select from the installed applications;

3. Click OK to add the selected application to the application bar;

4. To remove an added application, select it and click the - icon behind the application bar;

5. For all other applications, these settings apply to non-customized applications by default.

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4.2. Scroller

Press the middle scroller key to switch between the scroller's functional groups. The driver supports Zoom (default), Scroll, Brush, and Rotate scroller modes.

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Custom:

On the diagram, click the scroller. Select Custom from the preset function drop-down menu. Then enter your desired key/combination to assign clockwise and counterclockwise scroller functions.

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4.3. Shortcut Keys

The driver provides four groups of shortcut keys. Group 1 is enabled by default (cannot be disabled). The initial functions of other inactive groups are the same as those of Group 1. Each key group can be customized with unique functions. Once the group is enabled, use Key Group Toggle (K1 key by default, customizable) to switch between active groups.

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Custom:

On the device diagram, click the corresponding key to customize its function. For the setting method, please refer to the Stylus Keys.

Settings Preview

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Used to display the functions of the active key group. If you select an inactive group in the driver, it defaults to Group Ⅰ's key assignments. In the upper right corner, click the close icon to close the preview window.

4.4. Import/Save

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Import:

Used to import the stored configuration in the wireless shortcut remote into the currently selected application in the driver.

Save:

Used to save the configuration of the currently selected application in the driver to the wireless shortcut remote.

Note: Please use the Import and Save features only with a wired connection. The configurations imported and saved do not include the Rotate function and apply only on the same operating system.

Driver Uninstallation

1. Windows

In the Start menu, open Settings -> Applications -> Applications and Features. Locate Pentablet. Click Uninstall. Then follow the prompts for uninstallation.

macOS

Navigate to Go -> Applications. Locate XPPen. Click UninstallPenTablet. Then follow the prompts for uninstallation.

Linux

DEB: In the command line, enter sudo dpkg -r XPPenLinux. Then execute the command;

RPM: In the command line, enter sudo rpm -e XPPenLinux. Then execute the command;

Tar.gz: Unzip the file first. In the command line, enter sudo. Drag uninstall.sh into it. Then execute the command.

FAQ

1. No display or black screen on a drawing display.

1) Check if the device is connected to power supply properly;

2) Check if the cable is connected properly;

3) Check if the power indicator is blue. If not, check the cable and restart the device;

4) If the signal is unstable, check if the cable port is stable.

2. Computer fails to recognize the device.

1) Check if your computer's USB port used works normally. If not, use another USB port.

3. The Drawing Display cannot display 3840*2160 60Hz or 2560*1440 165Hz

1) Confirm whether the graphics card and ports on host PC are supported 3840*2160 60Hz or 2560*1440 165Hz;

2) When using the HDMI port, the product supports up to 2560*1440 144Hz.

4. How to use the touch feature in Photoshop?

1) In the Preferences > Performance settings, please make sure that the Use Graphics Processor checkbox is checked.

5. How to prevent accidental touches in drawing software?

1) The product now supports Stylus Priority Mode, which automatically disables the touch feature when the stylus enters the work area to prevent accidental touches;

2) You can customize the Touch Area via the product driver to limit the active touch area and prevent accidental touches;

3) You can also wear the included anti-touch gloves to prevent accidental touches during drawing;

4) Or simply press the touch switch on the top of the product to globally disable the touch feature during drawing.

6. How to prevent accidental touches in Krita?

1) Krita supports drawing with fingers on the touch screen. When using a touch screen-enabled drawing display, this feature may interfere with the stylus pressure input. Please disable it at this time.

To disable this feature, navigate to Settings -> Configure Krita -> General -> Tools to uncheck Finger Painting: Enable drawing input on touch screen.

In addition, when this option is unchecked, canvas panning remains available via single-finger gestures. To prevent drawing interference, it is recommended to switch to 3-finger gestures for canvas panning.

Navigate to Settings -> Configure Krita -> Canvas Shortcut Keys -> Pan Canvas View -> Gestures to switch to 3-Finger Panning.

7. How to fix a non-responsive stylus?

1) Make sure you are using the original stylus of the device;

2) Make sure the driver is installed properly and check whether the driver's stylus settings are configured properly.

8. How to fix pressure sensitivity issues in drawing software (cursor moves but no pressure response)?

1) Check whether the drawing software supports pressure sensitivity;

2) Download the latest driver installation file from the XPPen website. Then check whether the pressure sensitivity is configured properly in the driver settings;

3) Before installing the driver, please close all anti-virus software and graphics software;

4) Before installation, please uninstall the drivers for other drawing displays;

5) After installation, restart your computer;

6) If the pressure sensitivity functions properly in the driver settings (for Windows: make sure Windows Ink is enabled in the driver's Stylus Settings), launch the drawing software and test again.

9. How to calibrate my stylus to align the cursor?

1) Make sure the stylus is properly mapped to your Artist Pro 27 (Gen2);

2) On the device settings page of the driver, locate the Calibrate icon. Click it and follow the steps to calibrate the display.

3) Please hold the stylus in the standard grip position. To optimize the product for your usage habits, please use your stylus to tap the red cross center on the device display to calibrate the offset between the stylus and cursor.

10. Line latency during drawing with the software.

1) Check if the computer configuration (CPU&GPU) meets the recommended configuration requirements for the drawing software installed, and optimize related functions via settings according to the FAQs posted on the official website of the drawing software.

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The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Low Blue Light Ratio:

A lower blue light ratio prevents eye fatigue and ensures greater visual comfort.

By default, the product supports hardware-level low blue light, delivering low blue light effects immediately upon startup.

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