How to work in Mac OS 10.15

Oct 15,2019 AM 10:40

3870

4

Now Mac operating system has updated to Mac OS 10.15.

Many X-fans have updated their operating system to Mac 10.15 and noticed XP-Pen driver doesn't work well in Mac 10.15.
Don't worry, our tech support department has updated our driver to compatible with Mac 10.15.

So here we go:
1. Uninstall the old XP-Pen driver.
2. Install the latest driver #XP-Pen Mac 10.10~10.15(20191010)
3. After installing the latest driver, if there pops up the error message, please view the video below and solved the issue.

Here is the video link: https://drive.google.com/open?id=1Uo9BMCX2NVf4ARnidlgrDCOiQO-rmKXA


If you meet other issues, please contact our tech support, service@xp-pen.com, we will try our best to solve your problem.

(We are so sorry to tell you that Star 01, 02, 03V1, 04 & Artist 10S, 16, 22HD, 22E can't be compatible with Mac OS 10.15 now, but we are working hard to update the driver. XP-Pen is always concerned about user experience, once we get the new driver, we will put it on our official website.)

Thanks for your reading, wish you have a nice day.

4 Responses