Sep 15,2020 PM 12:34
Now Mac operating system has updated to Mac OS 10.15.
Many X-fans have updated their operating system to Mac 10.15 and noticed XP-Pen driver doesn't work well in Mac 10.15.
Don't worry, our tech support department has updated our driver to compatible with Mac 10.15.
So here we go:
1. Uninstall the old XP-Pen driver.
2. Install the latest driver via this link: https://www.xp-pen.com/download/index
How to add the Pentablet driver to the whitelist?
Here is the video link: https://drive.google.com/drive/folders/1ZklWHqfzQfOQ5S1EttQ1OGxfSJrFuouW
If you meet other issues, please contact our tech support, firstname.lastname@example.org, we will try our best to solve your problem.
(We are so sorry to tell you that Star 01, 02, 03V1, 04 & Artist 10S, 16, 22HD, 22E can't be compatible with Mac OS 10.15 now, but we are working hard to update the driver. XP-Pen is always concerned about user experience, once we get the new driver, we will put it on our official website.)
Thanks for your reading, wish you have a nice day.