Apr 19,2021 AM 10:33
If your pen works only when windows ink is turned off in the driver setting, try as below:
Uninstall all tablet drivers, restart your computer then install the latest driver from https://www.xp-pen.com/download/index
Open file explorer, go to 'C:\Program Files\Pentablet\64', run 'install_hiddriver.bat' file as administrator. Restart the computer.
Works for both official driver and new ui driver.