Artist 15.6 Pro Crashes when browser is open [FIXED]

Dec 20,2019 AM 09:36

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Just got the Artist 15.6 Pro but I'm noticing a issue when using it.

The display tablet crashes almost instantly when I open a browser such as Firefox or Chrome. When the browser opens the tabelt powers off almost immediately and won't turn on unless I exit the browser.


Issue happens when I have it in duplicate mode or extended mode with browser showing on Artist 15.6 Pro screen.


Not sure if this is intentional or I recieved a faulty display tablet? Or is the display tablet not strong enough to handle a browser being open and shown on the screen?





FIXED: I'M DUMB. PLUG BOTH THE USB ATTACHMENTS IN + HDMI CABLE.

Lesson learned, always read the manual carefully. Only attached 1 usb, you need to attach both. Leaving up for those that mess up like me.

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