Pen does not work after upgrading to new firmware 15.6 Pro

Apr 14,2019 AM 08:53



Hello all,

I updated my brand new tablet software with the new firmware to correct an issue with the barrel buttons, given on the XP-PEN website. But now my pen does not work or react at all. I just bought this product. 

I uninstalled the driver several times and install it again.

But nothing helps. 

Does someone have the previous firmware to go back to? Because it is not on the XP-PEN site.

When I installed the Firmware the initial screen also only gives me the G640S model and not the 15.6 Pro model, while the site says that it is for both products. 

Please help soon since I have some commissions I need to finish.

Thansk in advance 

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