XP Pen Pen Artist 22E Pro line jumping when drawing with the Pen

Aug 10,2019 PM 23:09

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1

Hi all,


I am having an issue where there would be a "dead" horizontal line, where the pen would not be able to draw.

It just "jumps" over it, until the middle it does no movement and if it gets close to the upper working area it just jumps.

The area size is around two centimeter is hight and goes across the whole screen.


I tested it on another computer and it works fine. (Both computers are 100% the same from hardware point of view, two times the same notebook)

So I guess it must be software related?

Any ideas?


Thanks!





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