XP-Pen Artist 15,6 Pro : Pen no longer tracked after installing drivers

Sep 21,2019 AM 03:49

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9

Greetings,


I've just received my XP-Pen 15.6 Pro. It worked fine when plugged out-of-the-box on my 2 computers. I then installed the latest drivers from the website (1.6.4.1943). That's when it stopped working - The mouse cursor is no longer moving when the pen moves on / taps the screen. It did just right before installing the drivers.


I'd like to install the drivers since they add some nice features (on screen display, key customization, etc.), calibration, so I can't fully enjoy the product without a driver.


What can be done to help?


Thanks in advance for your attention,

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