Artist 15.6 is not detected at USB

Applicable Model:Artist 15.6

Issue: Are you having trouble getting your Artist 15.6 tablet to work? You've tried reinstalling the driver, replugging the USB, and rebooting your PC, but it still doesn't work. You're getting an error 43 and the pen isn't working. You've even tried it on a different PC and it still doesn't work. The tablet screen is working, but it's not being detected on USB. It's just acting as a second display.

Solution: Since the pen is not working at all, please uninstall the driver, restart the computer, then reconnect the tablet. If the pen is still not working, please feel free to contact our tech support team at We will be happy to provide you with further assistance. Thank you.

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