Pen Tablet Setting Won't Open, and my settings are all messed up

Applicable Model:Artist 12 Pro

Issue: Your pen tablet's settings are messed up and the PenTabletSettings application won't open.

When you started up your tablet, it took a while to work and you had to unplug and replug it in a few times. When you finally got it to start up, the shortcut key buttons (on the side) and the buttons on the pen had all been reset to different functions, making it difficult to work. You tried opening the PenTabletSettings to fix it, but the application refused to open at first, saying "PenTabletSetting cannot be opened." You uninstalled it, reinstalled it, and restarted your computer, but now when you try to open it, you get a notification that PenTabletSetting quit unexpectedly.

Solution: Update your drivers to the newest version. This should fix the issue and allow you to open the Pentablet application. If this method didn't work, please provide the System version information and the driver version information. We will try to test this issue on our side to check.

If you continue to experience problems, please feel free to contact our tech support team at We will be happy to provide you with further assistance. Thank you.

We use cookies to personalize and enhance your browsing experience on our websites. You can manage your settings at any time through Cookie Preferences or read our Cookie Policy to learn more.
Required Only
Accept All