How to use Type-C to USB & HDMI adapter to connect XPPen product?
Applicable Model:Artist 10S,Artist 22,Artist 22E,Artist 16,Artist 13.3,Artist 15.6,Artist 16 Pro,Artist 22 Pro,Artist 22E Pro,Artist 12,Artist 15.6 Pro,Artist 13.3 Pro,Artist 12 Pro
If you want to use Type-C to USB & HDMI adapter to connect XP-Pen product and get “No Device Found” issue. Please check your Mac system first.
a. If your Mac system is 10.13.3 or before version, you must use 30Hz Type C to HDMI & USB adapter.
b. If your Mac system is 10.13.4, you can use 30 or 60 Hz Type C to HDMI & USB adapter.