Artist 22 Pro cursor offset from pen

Applicable Model:Artist 22 Pro

Issue: You have an Artist 22 Pro monitor and an old tablet attached to your computer in mirror mode. The cursor follows the pen on the computer with the old tablet, but is offset from it on the monitor.

Solution: To use mirror mode, follow these steps:

If you are using Windows 10,

 Right click on the blank area, then choose Display settings, set your monitor to 1920x1080 (the resolution of the tablet) if you want to use "Duplicate mode".

 Set "Change the size of text, apps, and other items" to 100%.

 Ensure that your two or more screens are parallel and aligned.

 Test whether the issue still exists.

If you are using Windows 11,

 Right click the blank area of your desktop, then choose Display settings, set your monitor to 1920*1080(the resolution of the tablet) if you want to use "Duplicate mode". Under "Scale &layout", please choose "Scale" as 100%.

 Ensure that your two or more screens are parallel and aligned.

 Restart the computer if needed. Then test your pen to see if the problem still persists.

If you continue to experience problems, please feel free to contact our tech support team at service@xp-pen.com. We will be happy to provide you with further assistance. Thank you.

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